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SHOP POLICIES

CUSTOMER CARE

We aim to provide the very best customer care possible and our staff will always go the extra mile to ensure that you are completely satisfied with both the fantastic gifts that you buy from us and the service we offer.

If you have any comments or suggestions that you would like to make about the service you have received from The Gift Cellar, please do not hesitate to get in touch. Our contact details can be found by clicking the button below.

PRIVACY & SAFETY

Your privacy and online safety is important and we will do everything we possibly and legally can do to ensure your confidentiality and safe online shopping.

Our full privacy policy can be seen by clicking here.

PAYMENT METHODS

We use the very best and secure payment providers to ensure your

card and personal details are kept secure.

Payments may be made online using debit or credit cards

or if you prefer to pay by another method, please just get in touch

and we will do our best to help.

GENERAL TERMS AND CONDITIONS

These are our terms and conditions for the use of our website thegiftcellar.co.uk and the purchase of products through the website.

 

If you have any queries about these terms, please contact us using the contact form.

 

The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that The Gift Cellar may at any time make changes to or remove part of this website without any liability to customers for such changes. The Gift Cellar reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.

 

A contract will only come into existence between you the customer and us once your order has been processed and dispatched.

 

When you as a customer place an order via this website, you warrant by placing the order that:

You are not a minor or otherwise legally incapable of entering into a binding contract.
The personal details which you give us on registration are fully complete and accurate.
You are not using a false name or the name of any other person or body which you are not authorised to use.
Placement of an order

 

When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.

 

Cancelling an order
As a customer, you are free to cancel an order within 14 days and will be refunded amount of your order to their account the order originally was paid from.

Acceptance of an order
When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices.

Delivery
You as a buyer are free to choose from mentioned and at the time relevant delivery option(s). The Gift Cellar assumes no responsibility for damages during transport or damages caused from any delays beyond its control.

Returns Policy
The Gift Cellar accepts returns within 30 days if products are not used, changed, washed or otherwise manipulated. Products need to be returned in original packaging.

No products may be returned to The Gift Cellar without the prior written consent of The Gift Cellar and are subject to a return charge.

Liability
We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.

Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.

Severance
If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Payment Methods
TandCs
Privacy
Customer cae
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